At ASTIN Aroma, we respect your privacy and are committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, submit a product enquiry, request a quotation, or communicate with our team.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Contact Information

• Name
• Company or business name
• Email address
• Phone/mobile number
• Business address
• City, state and country

Business & Enquiry Information

When you submit a product or wholesale enquiry, we may collect:

• Products you are interested in
• Required quantity
• Packaging or customization requirements
• Business requirements
• Your message or enquiry details
• Information provided during discussions regarding pricing, availability or lead time

Website Information

When you visit our website, certain technical information may automatically be collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate visit date and time
• Referring website
• Website interaction information

This information may be used to improve website performance, security and user experience.

2. How We Use Your Information

We may use the information collected to:

• Respond to product and wholesale enquiries
• Provide quotations and pricing information
• Understand your business requirements
• Communicate about products and availability
• Process and manage business orders where applicable
• Coordinate product delivery or logistics
• Provide customer or business support
• Improve our products, services and website
• Respond to requests submitted through our contact forms
• Maintain website security
• Prevent fraud, spam or misuse
• Send relevant business communications where permitted
• Comply with applicable legal and regulatory requirements

We do not collect personal information simply for the purpose of collecting it. Information is used for legitimate business, operational, communication and website-related purposes.

3. Product Enquiry Information

Our website allows visitors and businesses to submit product enquiries, including information such as name, email address, phone number, quantity required and products of interest.

This information is used by the ASTIN Aroma team to understand your requirements and respond with relevant information such as pricing, availability, minimum order quantities, lead times and other business details.

4. How We Share Information

We do not sell or rent your personal information to third parties.

Information may be shared with trusted service providers or business partners when reasonably necessary to operate our website or provide requested services.

This may include:

• Website hosting and technical service providers
• Website maintenance providers
• Communication and email service providers
• Analytics or website performance services
• Payment or financial service providers, where applicable
• Shipping, logistics or delivery partners, where applicable
• Professional advisors or service providers
• Government or regulatory authorities where required by law

Such information is shared only when reasonably necessary for the relevant purpose.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

Cookies may help us:

• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Maintain website security
• Analyse website traffic

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services for purposes such as website analytics, communication, embedded content, payment processing or social media functionality.

These third-party services may collect or process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services when interacting with their features through our website.

7. Embedded Content

Our website may occasionally contain embedded content such as videos, images, social media content or other third-party features.

When you interact with embedded content, the third-party provider may collect information about your interaction according to its own privacy policy.

8. Data Security

We take reasonable technical and organisational measures to protect the information provided to us against unauthorized access, misuse, alteration, disclosure or loss.

However, no website or online transmission method can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Maintaining business records
• Providing requested services
• Managing business relationships
• Resolving disputes
• Meeting legal, accounting or regulatory requirements

The retention period may vary depending on the type and purpose of the information.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we hold about you.

You may contact us to:

• Ask what information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is being used
• Opt out of certain marketing communications

Some information may need to be retained where we are legally or commercially required to do so.

11. Marketing Communications

If you choose to receive updates, product information or business communications from ASTIN Aroma, we may use the contact information you provide for those communications.

You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option where provided.

12. Children’s Privacy

Our website and services are primarily intended for businesses, professionals, retailers, distributors, resellers and other adult users.

We do not knowingly collect personal information from children for business or marketing purposes.

13. External Links

Our website may contain links to third-party websites or platforms.

ASTIN Aroma is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services or applicable legal requirements.

Any updated version will be published on this page with the revised Last Updated date.

We encourage visitors and business customers to review this page periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how ASTIN Aroma handles your information, please contact us:

ASTIN Aroma
C-3439, Green Field, Faridabad, Haryana, India
Phone: +91-9990158899
Email: astinearomaboutique.com

For business enquiries, you can also contact our team through the enquiry form available on our website.